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Front Counter Associate - NEFCO Repairs at NEFCO Construction Supply LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Fulfillment, Inventory Management, Documentation, Urgency, Phone Support, Email Communication, Prioritization, Multitasking, Handling Difficult Customers, Microsoft Office Suite, Physical Dexterity, Lifting, Basic Math, Analytical Ability

Industry

Wholesale

Description

Description Reports to – Rentals & Repairs Supervisor Job Duties: Helps customers at the counter with tool orders, estimates, inventory, etc. Accurately fulfill orders to be shipped to customers Receives incoming repairs and creates proper documentation Provides customer with quality customer service demonstrating a sense of urgency Supports customer service needs onsite, as well as through phone support and e-mail communication Other duties as assigned Requirements Qualifications: High school diploma or equivalent Prior warehouse, distribution, pallet jack experience preferred Must be reliable Ability to prioritize work and perform multiple tasks Experience in handling difficult customer service situations Proficiency in using Microsoft Office Suite Physical dexterity for use of tools and ability to lift up to 75 lbs. Analytical ability including basic math skills

Responsibilities

This role involves assisting customers at the counter with tool orders, estimates, and inventory, while accurately fulfilling orders for shipment. The associate will also be responsible for receiving incoming repairs, creating necessary documentation, and providing quality customer service via onsite, phone, and email support.