We are hiring Front Counter Staff at Vitense Golfland in Madison, WI!
Position: Front Counter Staff
Department: Customer Service
Reports to: Operations Manager / Manager on Duty
Pay Rate: Starting at $12/hr, depending on experience
Employment Type: Part-time
About Us: Vitense Golfland is a family-owned business established in 1955 by George and Odie Vitense. Today, it remains proudly owned and operated by George’s grandson, Joel Weitz. Our mission is to uphold the family’s vision of being a leader in golf entertainment, delivering exceptional guest experiences through the dedication of our outstanding team members.

OUR FACILITY INCLUDES:

• A Top 50 Rated Golf Range in the U.S., featuring 56 heated golf suites with Top Tracer technology for year-round, day and night use.
• A lit 9-hole, par-3 golf course available for daytime and nighttime play.
• #1 rated miniature golf courses in Wisconsin (one indoor and two outdoor).
• Babes at Vitense restaurant and bar.
• Caddysnacks, an upscale grab-and-go dining area.
• Odie’s Beer Garden.
• The Vitense Golf Academy, providing lessons from PGA Professionals.
  And much more!
  Vitense Golfland is looking for friendly, outgoing, and customer-focused people to join our team as Front Counter attendants. If you enjoy creating great first impressions and helping guests have a fantastic experience, this may be the job for you!
  The front counter is the first stop for guests, so we’re looking for someone who can provide exceptional service, answer questions, and assist customers with activities, payments, and general inquiries.

GUEST SERVICES & CUSTOMER EXPERIENCE

• Greet guests as they enter, providing a welcoming and friendly atmosphere.
• Answer phone calls professionally and assist with inquiries.
• Make activity recommendations based on guest interests and preferences.
• Process payments for activities, rentals, and services.
• Assist guests with equipment, pricing, and general facility information.
• Address customer concerns or complaints with professionalism and care.

OPERATIONAL RESPONSIBILITIES

• Stay knowledgeable about all activities and services offered at Vitense Golfland.
• Monitor guest traffic and communicate with other departments as needed.
• Keep the front counter area clean, organized, and well-stocked.
• Assist with other duties as assigned by management.