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Front Desk at Adeo Logistic Iberia
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Interaction, Appointment Scheduling, Insurance Verification, Multi-line Phone System, Patient Inquiries, Medical Records Management, Team Collaboration, HIPAA Compliance, Office Cleanliness, Administrative Support, Detail Orientation, Communication Skills, Bilingual, Compassionate Attitude, Multitasking, Electronic Medical Records

Industry

Description
Description Greet patients and visitors with professionalism and warmth Check-in and check-out patients, ensuring all demographic, insurance, and consent information is complete and accurate Schedule, reschedule, and confirm appointments for multiple providers across different clinic locations Verify insurance benefits and collect copays or balances at the time of service Answer multi-line phone system promptly and direct calls or take messages appropriately Respond to patient inquiries via phone, portal, or in person in a timely and courteous manner Manage new patient paperwork – including electronic form distribution, collection, and completion tracking Assist with medical records requests, faxing, and scanning documentation into the EMR Work closely with clinical and billing teams to ensure smooth patient flow and support Follow HIPAA and OSHA guidelines to maintain a safe and confidential patient environment Maintain front office cleanliness and inventory of office supplies Support additional administrative tasks as assigned by management Requirements High school diploma or equivalent required; Associate’s degree or relevant certification preferred Minimum of 1 year of front desk or medical office experience (pain management or specialty care preferred) Familiarity with electronic medical records (ECW/Healow a plus) Strong understanding of insurance verification and basic billing practices Excellent verbal and written communication skills Strong multitasking abilities and attention to detail Compassionate, patient-focused attitude with a team player mindset Bilingual (English/Spanish) is a plus
Responsibilities
The Front Desk role involves greeting patients, checking them in and out, and managing appointment scheduling across multiple providers. Additionally, the position requires handling insurance verification and maintaining patient confidentiality.