OVERVIEW

We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in a medical or dental office setting is preferred but not mandatory.

REQUIREMENTS

• Previous experience in a front desk or administrative role is preferred.
• Strong customer service skills with a focus on client satisfaction.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Familiarity with QuickBooks or similar bookkeeping software is a plus.
• Excellent typing skills with attention to detail for accurate data entry and proofreading tasks.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Experience with multi-line phone systems and basic office equipment is essential.
• Previous experience in a medical or dental office setting is highly desirable but not required. If you are an enthusiastic individual looking to contribute to a dynamic team while providing top-notch service, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
  Job Type: Part-time
  Pay: $17.20-$29.83 per hour
  Expected hours: 24 – 40 per week

Language:

• Arabic (required)

Work Location: In person
Expected start date: 2025-09-0

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
• Perform data entry tasks accurately, ensuring all client information is up-to-date in our systems.
• Handle clerical duties including filing, typing, proofreading documents, and managing correspondence.
• Utilize Microsoft Office and Google Workspace for various administrative tasks.
• Assist with bookkeeping and maintain financial records using QuickBooks as needed.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain an organized front desk area, ensuring it is welcoming and efficient for clients.
• Collaborate with other team members to ensure smooth operations within the office.