Front Desk Administrative Assistant – Day Program (Human Services | IDD Ser at INNOVATIVE LIFE HEALTHCARE LLC

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

20.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Front Desk Operations, Office Coordination, Customer Service, Scheduling, Documentation Management, Data Entry, Record Keeping, Billing Documentation, Credential Tracking, Calendar Management, EHR Documentation, Compliance Tracking, Multitasking, Communication Skills, Microsoft Office

Industry

Hospitals and Health Care

Description

Description Now Hiring: This is a Human Services role supporting a Day Program serving individuals with intellectual and developmental disabilities (IDD). Innovative Day is seeking a Front Desk Administrative Assistant/Office Coordinator to support daily administrative operations in a fast-paced, compliance-driven environment. This position is ideal for someone with experience in administrative support, front desk operations, healthcare administration, human services, office coordination, customer service, scheduling, and documentation management. Key Responsibilities · Provide front desk support and greet visitors, staff, and families professionally · Perform administrative duties including filing, scheduling, scanning, and data entry · Maintain organized records, files, and documentation · Track attendance and participant records · Assist with intake and discharge paperwork · Monitor billing-related documentation for accuracy · Maintain staff files and credential tracking · Support calendar management and deadlines · Assist with office supplies and inventory · Communicate with families, providers, and team members · Support EHR documentation and compliance tasks Requirements • High school diploma or equivalent • 2+ years administrative or front desk experience • 2+ years experience in human services, healthcare, or IDD • Strong organization, multitasking, and communication skills • Proficiency in Microsoft Office • Ability to maintain confidentiality Qualifications – Preferred • Experience in day programs or healthcare settings • Experience with EHR systems • Experience with compliance tracking and scheduling Regulatory / Compliance Requirements (DC) • Must meet DC Department of Health (DOH) requirements • Background check and fingerprinting required • TB clearance as applicable • Support documentation, audits, and compliance tracking • Assist with staff credential tracking (CPR/First Aid, trainings) Schedule (In-Person): Full-Time, Monday–Friday, 8:30 AM – 4:30 PM Why Join Innovative Day? Innovative Day is committed to providing high-quality, person-centered services to individuals with disabilities. We are looking for a reliable team member who can help keep our office organized, welcoming, and running smoothly while supporting a mission-driven program. Benefits • Medical, Dental, and Vision Insurance • HSA and FSA options • PTO and Paid Holidays • 401(k) Plan • Life and Disability Insurance Options • EAP Program • Professional Development • Referral Bonus Program

Responsibilities

The Front Desk Administrative Assistant will manage daily office operations, including greeting visitors, scheduling, and maintaining participant records. They will also support compliance tasks, billing documentation, and staff credential tracking within a human services environment.