Front Desk Administrator - East Portland, OR at Mindful Support Services

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

19.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multi-tasking, Communication, Scheduling, Insurance Verification, Administrative Support, Problem Solving, Teamwork

Industry

Mental Health Care

Description

Job Type: Full-time, Tuesday-Saturday schedule, with flexibility to work other days as needed Salary: $19.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,800 providers throughout our 17 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Managing the front desk by helping clients prepare for their visits Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification What you’ll need to be successful Strong work ethic and ownership of your role Willingness to work through difficult interactions in mental health office setting Ability to multi-task and prioritize Professional written and verbal communication with clients and providers Motivation to receive feedback and continually grow High School Diploma/GED required Minimum of 2 years of related experience preferred Must be legally authorized to work in the United States on a full-time basis upon hire. Schedule: Full time, Tuesday-Saturday - working any business hours 7am-8pm, working opening (7am-3pm), mid (9am-5pm), or closing (12-8pm) We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time, Tuesday-Saturday Salary: $19.00 per hour

Responsibilities

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.