Front Desk Administrator - Fremont + Northgate at Mindful Support Services

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

21.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multi-tasking, Prioritization, Communication, Problem Solving, Teamwork, Flexibility, Leadership

Industry

Mental Health Care

Description

Job Type: Full-time, 100% in-office at both our Fremont and Northgate (Seattle) locations Salary: $21.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1800 providers throughout our 16 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Managing the front desk by helping clients prepare for their visits Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification What you’ll need to be successful Strong work ethic and ownership of your role Ability to multi-task and prioritize Willingness to step into uncomfortable situations with clients, providers and coworkers Motivation to receive feedback and continually grow Ability to travel to Northgate and/or Fremont for shifts throughout the week. Flexibility: Shifts are Tuesday through Friday 12:00pm-8:00pm, Sat 8:00am-4:00pm We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group. Job Type: Full-time Salary: $21.00 per hour

Responsibilities

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.