Front Desk Administrator at Key Property Management Services, LLC

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Communication Skills, Organizational Skills, Customer Service, Problem Solving, Interpersonal Skills, Listening Skills, Confidentiality, Bookkeeping, Administrative Tasks, Time Management, Multitasking, Attention to Detail, HUD Knowledge

Industry

Housing Programs

Description

Description Front Desk Administrator Location: Columbus, Ohio Company Overview: Who We Are: Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi-faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting industry best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective. Position Summary: As the Front Desk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem-solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential. Responsibilities (Including but not limited to): - Greet and assist residents and visitors - Answer and forward phone calls, take messages - Collect and post rent, perform basic bookkeeping - Receive and process maintenance requests - Maintaining office equipment and assisting with supplies - Perform word processing, filing, faxing, and administrative tasks - Inform leasing staff of resident or guest arrivals - Ensure proper documentation and sign-in for residents - Maintain front desk and office organization and cleanliness Requirements Skills: - Proficiency in Microsoft Word, Excel, and PowerPoint - Strong writing, verbal communication, and organizational skills - Ability to manage processes, analyze information, and solve problems Qualifications: - 1 year of customer service or related experience - Good interpersonal and listening skills - Ability to handle stressful situations and maintain confidentiality - Knowledge of HUD, Section 8, and Fair Housing regulations (training provided) Benefits: - Medical and Dental - Employee Assistance Program - Supplemental benefits - Competitive salary - Evenings and weekends off - Prorated PTO after 90 days, increasing with tenure - 10 Paid Holidays including Birthday Schedule: Exempt, M-F 8-5 Additional Information: - Submit resume and salary requirements - Satisfactory drug test and background check required - Verification of work eligibility required Key Property Management Services is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Responsibilities

The Front Desk Administrator greets residents and visitors, manages appointments, and performs clerical and administrative tasks. This role requires effective communication and the ability to handle a high volume of daily interactions.