Front Desk at Advocare LLC

Vineland, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

16.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Multi-line Telephone Systems, Appointment Scheduling, Insurance Verification, Payment Collection, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Interpersonal Skills, Confidentiality, Detail Oriented

Industry

Medical Practices

Description

Description Job Type Full-time, Description Our busy Pediatric office looking to find an enthusiastic, well organized and detail-oriented person to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: Answer incoming calls on a multi-line telephone system with professionalism and efficiency Transfer calls and take accurate messages according to office procedures Schedule and confirm patient appointments Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances Greet visitors and notify the appropriate team member of their arrival. Check patients out and schedule future appointments Scanning documents as necessary Front Desk Receptionist Required Skills and Abilities: Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Education and Experience: High School Diploma or equivalent required Front desk or medical office experience preferred Familiarity with electronic medical records (EMR) is a plus Benefits Available: Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group auto and homeowners' insurance Part-time Benefits: Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance Discounts Salary Description $16.00

Responsibilities

The Front Desk Receptionist is responsible for greeting patients, managing multi-line phone communications, and scheduling appointments. They also handle insurance verification, co-pay collection, and general administrative support for the pediatric office.