Front Desk Agent at Accor
Carolina, , Puerto Rico -
Full Time


Start Date

Immediate

Expiry Date

19 May, 26

Salary

20.55

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Check-ins, Check-outs, Guest Experience Personalization, Warm Welcome, Fond Farewell, Accurate Information Provision, Guest Interaction, English Speaking, Spanish Speaking

Industry

Hospitality

Description
Company Description Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier. What is in it for you Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, Salary per hour $20.55 Job Description Fairmont El San Juan Hotel Front Desk agent is responsible for conducting the check-ins and checkouts in an anticipatory and engaging manner to personalize the guest’s experience at the Front Desk. The Front Desk receptionist enhances the warm welcome and fond farewell processes and elevates the guest experience by not only providing accurate information but by making every guest interaction a unique memory. Qualifications QUALIFICATION STANDARDS Education & Skills High School graduates/GED- Preferred qualifications; BA/BS/Bachelor’s Degree Ability to speak English and Spanish EXPERIENCE Experience in the related field preferred Hospitality experience preferred Additional Information All your information will be kept confidential according to EEO guidelines. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Front Desk Agent is responsible for conducting guest check-ins and check-outs in an anticipatory and engaging manner to personalize the guest experience. This role enhances the warm welcome and fond farewell processes by providing accurate information and making every guest interaction a unique memory.
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