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Front Desk Agent at Accor
Surabaya, East Java, Indonesia -
Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

0.0

Posted On

14 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal skills, Time management, Customer service, Check-in procedures, Check-out procedures, Transaction posting, Reporting, Grooming, Presentation skills, Attention to detail

Industry

Hospitality

Description
Company Description Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa. Job Description To be available at all times to deliver service beyond expectation. Maintain the positive appearance, proper grooming and keeps tidy. Responsible for smooth check-in, check-out, posting all transactions and reporting. Qualifications Excellent communication, interpersonal and time management skills with a friendly and outgoing personality Excellent grooming and presentation skills Service oriented with an eye for details Additional Information WHY WORK FOR ACCOR •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Front Desk Agent is responsible for managing the check-in and check-out process for guests while maintaining accurate transaction records. They must also ensure a professional appearance and deliver service that exceeds guest expectations at all times.