Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Front Desk Agent | AYANA BALI at AYANA Hospitality

, Bali, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Check-in/Check-out, Telephone Handling, Reservation Management, Payment Processing, Complaint Resolution, Record Keeping, English Communication, Korean, Mandarin, Japanese

Industry

Hospitality

Description

Join our team and be part of the continued success of Bali’s Largest Integrated Resort. We offer an exciting career opportunity for an individual with the following details: Summary of Responsibilities: Greet guests and provide outstanding customer service Check guests in and out of the hotel Answer and direct incoming calls and assist with guest inquiries Book and modify reservations Handle cash, credit card, and other payment transactions Respond to guest needs, requests, and complaints in a timely and efficient manner Maintain accurate guest records and ensure confidential information is protected Only for Indonesian Citizen Minimum of 1 year experience in the same position in a large luxury resort Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Responsibilities

The role involves greeting guests, providing outstanding customer service, and managing the check-in and check-out processes for hotel stays. Responsibilities also include handling incoming calls, managing reservations, processing payments, and efficiently addressing guest needs and complaints.