Front Desk Agent

at  Best Western Inn on the Bay

Best Western Inn on the Bay is looking for a dedicated, organized and enthusiastic individual to represent our hotel at the front desk working night shift on weekends regularly. We are offering flexible hours and countless other perks to the successful applicant.
Personal Suitability
Effective interpersonal skills, Excellent oral communication, Dependability, Organized, Reliability
Business Equipment and Computer Applications
Computerized bookkeeping system, Central reservation system (CRS), Internet
Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Maintain an inventory of vacancies, reservations and room assignments, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Perform light housekeeping and cleaning duties, Handle wake-up calls, Assist clients/guests with special needs, Provide customer service
Job Types: Full-time, Part-time, Permanent
Pay: $17.50-$18.00 per hour
Expected hours: 24 – 40 per week

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Work Location: In perso

Please refer the Job description for details