Front Desk Agent (Day shift 7am-3pm)

at  Fairfield Inn Suites Downtown Albany

Do you have the personality it takes to produce an award-winning hotel?
We are looking for individuals that have an outgoing, friendly personality and can bring that into the job environment at the Fairfield Inn and Suites by Marriott
We are now hiring for a Front desk Evening shift (3pm-11pm Sunday’s and Mondays) you must be able to work alone and as a team to ensure guest satisfaction. The Front Desk Associate will be responsible to Greet, register, and assign rooms to guests, answer telephone, post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations, monitor room availability, block rooms. Program wake-up calls, handle guest mail and messages and perform check-out services. Open and close shifts making cash drops as necessary, maintain market stock and coffee area as needed and provide information pertaining to hours and available services of the hotel. Provide guests with directions and information regarding the local area and assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. As well as, perform laundry duties as needed and maintain continental breakfast, including closing and cleaning of area as needed.
All of our employees must be willing to go above and beyond to help make our hotel an award-winning one by practicing good teamwork, embracing any projects or additional assignments from managers, and keeping a good attitude.
Resumes may be emailed
The Front Desk Associate position covers first, second or third shift. Need availability on weekends and holidays.
Job Type: Full-time
Pay: $17.50 - $18.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Morning shift
• Weekends as needed

Work Location: In perso

Please refer the Job description for details