BE THE FIRST SMILE GUESTS SEE. BE THE REASON THEY RETURN.

At the iconic DoubleTree Campbell Centre in Dallas, we’re looking for energetic, people-loving individuals to join our Front Desk team. As the face of our hotel, you’ll be the first to welcome guests, create memorable check-in and check-out experiences, and help them discover everything our property—and Dallas—has to offer. If you thrive on hospitality, enjoy solving problems, and want flexibility in your schedule, this is the role for you!

JOB SUMMARY

Front Desk Agents are responsible for delivering exceptional guest service from arrival through departure. This includes welcoming and registering guests, assisting with reservations, handling inquiries, and providing concierge-style support. You’ll work closely with hotel teams to ensure smooth operations, maximize guest satisfaction, and uphold Avion Hospitality’s standards of trust, transparency, and results.

Requirements

• High school diploma or equivalent required
• Previous hotel/front desk experience preferred but not required
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Computer proficiency (Microsoft Office, hotel systems helpful)
• Flexibility to work varied shifts including nights, weekends, and holiday

• Greet and register guests with warmth and professionalism
• Handle check-ins, check-outs, and payment processing efficiently
• Answer guest inquiries about hotel services, amenities, and local attractions
• Make and modify reservations, ensuring accuracy and attention to detail
• Maintain proper operation of the telephone switchboard and respond promptly to calls/messages
• Deliver packages, amenities, or guest requests when needed
• Stay current on hotel rates, packages, and promotions
• Work as a team player with other departments to ensure smooth guest experiences
• Handle guest concerns with patience, professionalism, and problem-solving skills
• Follow brand and company standards for appearance, communication, and safety
• Support the overall cleanliness and organization of the front desk and lobby area
• Perform additional duties as assigned to support hotel operations
  Requirements:

Requirements

• High school diploma or equivalent required
• Previous hotel/front desk experience preferred but not required
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Computer proficiency (Microsoft Office, hotel systems helpful)
• Flexibility to work varied shifts including nights, weekends, and holidays