Front Desk Agent at Fargo Clubhouse Hotel & Suites

Kimbolton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Verbal Communication, Basic Math, Accounting Skills, Multi-tasking, Computer Proficiency, Windows Environment, Customer Service, Cash Handling, Phone Etiquette, Reservation Management, Guest Registration

Industry

Hospitality

Description

Front desk agent Seeking candidates with outgoing, friendly personalities to be the “directors of first impressions” at our lodge! This position will work 2nd shift from 3pm - 11pm. Weekend and holiday availability required. The Hotel Front Desk Agent is a crucial element to our success so if you possess the following skills we want you at our lodge! * Written and verbal communication skills with the ability to interact with all types of guests and to give direction as needed * Basic math & accounting skills * Ability to multi-task, make solid business decisions with minimal supervision and work well under pressure * Ability to stand for long periods of time * Strong computer knowledge using a windows environment * Friendly, outgoing "people" person with a good attitude and professionalism * Previous experience working with the public in a service provider industry; hospitality preferred. * Hours each week may vary depending on business levels. As a Front Desk Agent responsibilities include, but are not limited to: * Answering multi-line phones in a courteous, professional manner * Creating new reservations either in person, via email or by telephone * Greeting and registering guests into and out of the lodge in a friendly, efficient manner * Collecting and posting payments to group accounts or guest rooms * Providing information and assistance to all guests Candidates must be 18 or older by start date. Previous customer service experience with cash handling required. Requires lifting, bending, stooping, pushing, pulling and standing for long periods of time. Perks offered: Employee friendly environment, training opportunities, transfer opportunities, holiday pay, paid time off, meal plan, room, food & retail discounts, incentives, recreation facility usage, 401k, free overnight stays at the Great Ohio Lodges and 50% discounts on Regency Hotel Management properties We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Front Desk Agent manages guest registrations, reservations, and payments while providing professional assistance. They serve as the primary point of contact for guests, handling multi-line phones and ensuring a positive first impression.