ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
• Check guest out of the hotel, preparing and explaining the bill.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.
• Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.