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Front Desk Agent (Full Time Year Round 2026) at The Nantucket Hotel & Resort
Nantucket, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Interpersonal Skills, Teamwork, Basic Computer Skills, Microsoft Word, Microsoft Outlook

Industry

Hospitality

Description
Overview Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis. Responsibilities Greet guests and provide them with superb customer service Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper Answer all client questions and incoming calls Maintain records and files Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction Report to work on time and in complete uniform Assists in other areas as needed Completion of any task requested by a supervisor or member of the management team Qualifications Level I: 0-3 months experience at a hotel, resort, or club preferred Strong communication and interpersonal skills along with the ability to work in a diverse team environment Proficient in basic computer skills including Microsoft Word and Outlook Compensation and Benefits: Competitive pay according to exerience Dorm style and shared housing TBD limited Available Successful applicant will pass pre-employment background check.
Responsibilities
The Front Desk Agent is responsible for greeting guests and providing superb customer service. Additional duties include answering calls, maintaining records, and ensuring the front desk area is presentable.