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FRONT DESK AGENT/GUEST SERVICE at DoubleTree by Hilton Pittsburgh - Green Tree
Pittsburgh, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

15.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Teamwork, Problem Solving, Reservations, Communication, Guest Relations

Industry

Hospitality

Description
Description The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Front Desk Agent/Guest Service. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. Duties for this position include: Greeting and checking in guests. Answering phones and directing calls. Facilitating solutions to guest problems. Assisting guests with reservations. Being the guest's initial experience with the hotel and setting the stage for the rest of the stay. Work Location: In person Job Type: Full-time Salary: From $15.00 per hour Benefits: 401(k) matching Dental Insurance Vision Insurance Health insurance Life insurance Employee Discount Paid time off The DoubleTree Green Tree offers participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels. Schedule: 8 hour shift Day shift Evening shift Weekend shift Holidays Requirements · Previous Hilton and OnQ operating system experience is a PLUS. · Checks guests in and out of the hotel. · Manage guest requests and delegate tasks accordingly with other departments.
Responsibilities
The Front Desk Agent/Guest Service is responsible for greeting and checking in guests, answering phones, and facilitating solutions to guest problems. This role sets the initial experience for guests and assists with reservations.