OVERVIEW

We are seeking a Guest Service Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. If you are a multilingual individual with experience in the hotel industry, we want to hear from you.

SKILLS

• Excellent phone etiquette and communication skills
• Previous experience in front desk operations or guest services preferred
• Proficiency in using hotel management software
• Hilton Experience is preferred
• Strong customer service orientation
  If you are looking to be part of a dynamic team in the hospitality industry and have the skills to deliver exceptional service to our guests, we encourage you to apply for the Guest Service Agent position.
  Job Type: Full-time
  Pay: $17.00-$18.00 per hour
  Work Location: In person
  Application deadline: 2025-09-3

• Greet and check-in guests in a friendly and professional manner
• Answer phone calls and assist guests with inquiries or reservations
• Handle guest requests promptly and effectively
• Utilize phone systems and front desk software to manage reservations
• Provide information about hotel services, facilities, and local attractions
• Ensure guest satisfaction by addressing any issues or concerns promptly