As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us. It is the primary responsibility of the Front Desk Clerk to sell assign rooms, register guests, determine credit render bills, receive cash, and credit payment and provide guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

• Welcome guests to the property, provide memorable service, anticipate guest needs and responding to and resolving any guest complaints.
• Deliver seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.
• Enhance guest experience through offering upgraded accommodations where available in accordance with promotions.
• Partner with Housekeeping and other related departments to meet guest expectations and special requests.
• Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures.
• Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish.
• Perform all other job-related duties as requested.

Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In perso

• Welcome guests to the property, provide memorable service, anticipate guest needs and responding to and resolving any guest complaints.
• Deliver seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.
• Enhance guest experience through offering upgraded accommodations where available in accordance with promotions.
• Partner with Housekeeping and other related departments to meet guest expectations and special requests.
• Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures.
• Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish.
• Perform all other job-related duties as requested