Front Desk Agent-Hotel Valley Ho

at  Hotel Valley Ho

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

• Greet and welcome guests upon arrival, creating a positive first impression.
• Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
• Manage reservations, answer guest inquiries, and address complaints promptly.
• Maintain a clean and organized front desk area.
• Provide accurate information about the hotel, rooms, rates, and amenities.
• Process payments and manage cash transactions accurately.
• Coordinate with housekeeping and maintenance to ensure smooth operations.
• Promote teamwork and contribute to a friendly, safe work environment.
• Perform other duties as assigned.