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Front Desk Agent at IDILIQ Group
Kissimmee, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

15.25

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Payment Processing, Problem Solving, Time Management, Communication, Multitasking, Bilingualism

Industry

Hospitality

Description
Description IDILIQ Hotels & Resorts provides comprehensive resort management services across Portugal, Spain, the United Kingdom, and the United States. Our mission is to deliver exceptional guest experiences while maximizing operational performance and profitability for property owners. Why Work For Us: IDILIQ Group is Now Hiring a Front Desk Agent to join our team! For over 40 years, IDILIQ Group has been providing beautiful, peaceful and exceptional vacation properties. Our dedicated team is committed to delivering top-tier service, ensuring comfort for homes owners and guests. As a family-owned and operated business, we prioritize customer satisfaction. If you're passionate about providing exceptional service and want to be part of a team that values excellence, we invite you to join us! Responsibilities for the position include: Check in and out Resort guests in a timely and professional fashion. Process all payments according to established procedures. (Posting Activities fees, package fees, etc.) Welcome guests in a friendly, prompt, and professional manner. Effectively converse with guests via phone or various websites. Requirements Requirements: High School degree or equivalent An ability to think logically and solve problems with a proven track record of prioritizing and organizing their time Flexible with regards to assigned tasks and able to work under own initiative as well as part of a team Bi-lingual candidates will be given preference.
Responsibilities
The agent is responsible for checking guests in and out of the resort in a professional manner. They also handle payment processing and communicate with guests via phone and websites.