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front desk agent at iHotel and Conference Centre Red Deer
Red Deer, AB T4P 1A2, Canada -
Full Time

Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

17.5

Posted On

12 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

How To Apply:

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Responsibilities
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week