Front Desk Agent at NeoPulse

Kapolei, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

19.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Front desk operations, Check-in and check-out, Cash handling, Communication, Interpersonal skills, Computer skills, Property management systems, Inventory management, Billing reconciliation, Problem solving, Hospitality

Industry

Description

Are you passionate about hospitality and creating memorable guest experiences? Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or customer-facing roles and thrive in a fast-paced environment, we want to meet you! Compensation & Benefits Starting pay: $19/hour Full-time benefits include: Health insurance Dental insurance Vision insurance 401(k) About Us Opened in 2019, Residence Inn by Marriott Oahu Kapolei is a modern, all-suite hotel located in the heart of Kapolei, close to dining, shopping, beaches, and Oahu's top attractions. Our team embodies the Aloha Spirit-warm, welcoming, and guest- focused. We take pride in providing outstanding service while creating a positive, supportive workplace for our associates. Key Responsibilities As a Front Desk Agent, you are the first and last impression for our guests. Your role is essential in delivering exceptional hospitality and smooth hotel operations. Greet guests and provide warm, professional customer service Perform guest check-ins and check-outs efficiently Register guests, assign rooms, and explain hotel amenities and services Handle cash transactions accurately and follow hotel policies Address guest questions, requests, and concerns promptly and courteously Maintain a clean, organized front desk and lobby area Assist with the hotel market, including stocking, sales, and inventory as needed Ensure accurate billing and guest account reconciliation Qualifications Prior hospitality, hotel front desk, or customer service experience preferred Strong verbal communication and interpersonal skills Basic computer skills (property management systems a plus) Ability to stand, walk, bend, and reach for extended periods Comfortable working around cleaning chemicals Reliable, team-oriented, and guest-focused attitude Why Join Us? Work for a trusted Marriott brand Friendly, team-driven work environment Opportunity to grow within hospitality Be part of a hotel that values professionalism and Aloha hospitality Apply today - the application takes less than 5 minutes! We look forward to welcoming you to our Residence Inn Kapolei team.

Responsibilities

The Front Desk Agent is responsible for providing exceptional hospitality by managing guest check-ins, check-outs, and addressing guest inquiries. They also maintain the front desk area, handle cash transactions, and assist with hotel market inventory.