REQUIREMENTS:

· Must be fluent in English
· Must be flexible in scheduling
· Hospitality experience is a definite asset
· Familiar with customer service environment
· Experience with any PMS an asset

Experience:

• Front desk: 1 year (required)
• Administrative: 1 year (required

• Efficiently and accurately dealing with all guest transactions
  · Register guests and assign rooms, accommodate special requests
  · Handle credit card and cash payment according to standard policies and procedures
  · Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner
• Provide reservation and rate information as required.
  · Sell rooms to walk-in guests, using suggestive selling techniques, showing rooms, and negotiation.
• Cooperate with other departments to ensure smooth hotel operation
  · Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and day rooms etc.
  · Coordinates guest room maintenance work with the maintenance department
  · Reports any unusual occurrences or requests
  · Maintains the cleanliness and neatness of the front desk area
• Have a strong knowledge of the hotel and local area.
  · Understands room status and room status tracking
  · Knows room locations, types of rooms and all hotel amenities
  · Is an expert on the local area and makes recommendations on services that will meet the guest’s needs
  Job Types: Full-time, Part-time, Permanent
  Pay: $19.50-$22.00 per hour
  Expected hours: 16 per week

Benefits:

• Dental care
• Extended health care
• Life insurance

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• North Vancouver, BC V7P 3B6: reliably commute or plan to relocate before starting work (required)

Experience:

• Front desk: 1 year (required)
• Administrative: 1 year (required)

Work Location: In perso