Front Desk Agent - Part Time at Marriott International

Wichita, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Communication, Mathematical Skills, Office Software, Customer Service, Reservation Management, Room Assignment, Email Management, High-Pressure Adaptability, Personal Growth, Housekeeping Coordination, Maintenance Coordination, Fosse Knowledge, English Proficiency, Meeting Attendance, Office Task Assistance

Industry

Description

Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort and track incoming emails and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payments, and make changes for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservations Ability to accurately use various office software. Have a full working knowledge and expertise of expectations Cashiering and cash handling Effectively communicates with Housekeeping and Maintenance Department Requirements Skills to be successful in the role would include Knowledge of Fosse is a plus Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Cashiering and cash handling knowledge and experience. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have good mathematical and computer skills. Relevant training and experience and additional education preferred. Weekends and Holidays Willing to Cross Train in different departments Can do Morning shift, afternoon and Night Audit shift EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities

The Front Desk Agent is responsible for registering and assigning rooms to guests, issuing room keys, and managing inquiries related to hotel services. They also handle reservations, compute bills, and communicate effectively with other departments.