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Front Desk Agent Part Time at Marriott International
Wichita, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Front Desk Operations, Communication, Interpersonal Skills, Organization, Multitasking, Computer Proficiency, Reservation Software, Payment Processing, Conflict Resolution

Industry

Description
Description Description Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to develop your customer service expertise in a fast-paced, professional environment. Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a positive first impression - Check guests in and out efficiently using the hotel management system - Handle guest inquiries, requests, and complaints with professionalism and courtesy - Manage reservations, cancellations, and modifications accurately - Provide information about hotel amenities, local attractions, and services - Maintain the cleanliness and organization of the front desk area - Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction - Process payments and handle cash, credit, or debit transactions securely - Follow all safety and security procedures to protect guests and staff We are an Equal Opportunity Employer Requirements Requirements Skills and Qualifications:- High school diploma or equivalent; additional hospitality training is a plus- Previous experience in customer service or front desk operations preferred- Excellent communication and interpersonal skills- Strong organizational and multitasking abilities- Proficiency with computer systems and reservation software- Ability to remain calm and professional under pressure- Flexibility to work various shifts, including evenings, weekends, and holidays- A friendly, approachable attitude with a focus on guest satisfaction We are an Equal Opportunity Employer
Responsibilities
The Front Desk Agent is responsible for greeting guests, managing check-ins and check-outs, and handling reservations. They also process payments and collaborate with other hotel departments to ensure guest satisfaction.