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Front Desk Agent Part Time at Paramount Hospitality Management

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

17.5

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Interpersonal skills, Multitasking, Problem-solving, Attention to detail, Computer proficiency, Property management system, Hospitality

Industry

Hospitality

Description

Part Time Guest Service Agent We are seeking a friendly and professional Part Time Guest Service Agent to join our team. The ideal candidate will provide exceptional customer service to our guests, ensuring a positive and memorable experience during their stay. RESPONSIBILITIES * * Check guests in and out efficiently using the property management system. * Respond promptly to guest inquiries and requests, both in person and over the phone. * Provide information about hotel services, amenities, and local attractions. * Handle guest complaints professionally and escalate issues when necessary. * Maintain accurate records of guest interactions and transactions. * Assist with reservations and cancellations as needed. * Collaborate with other hotel departments to ensure guest satisfaction. QUALIFICATIONS * Previous experience in customer service or hospitality preferred. * Excellent communication and interpersonal skills. * Ability to multitask and work in a fast-paced environment. * Strong problem-solving skills and attention to detail. * Proficient with computers and basic software applications. * Flexible availability, including evenings, weekends, and holidays. * Positive attitude and a team player mindset. WORK SCHEDULE This is a part-time position with flexible hours. Availability to work evenings, weekends, and holidays is required. ```

Responsibilities

The Guest Service Agent is responsible for checking guests in and out using the property management system and responding to guest inquiries. They also handle complaints, provide information on hotel services, and collaborate with other departments to ensure guest satisfaction.