Front Desk Agent Representative/Shuttle Driver at Hampton Inn Del Mar

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Organizational Skills, Attention to Detail, Flexibility, Problem Solving, Hospitality, Shuttle Driving, Guest Relations, Administrative Tasks, Bilingual Abilities, Local Knowledge, Check-in Procedures, Check-out Procedures

Industry

Description

Description Front Desk Agent/Shuttle Driver at Estancia Del Norte Hotel, San Antonio, TX Join the welcoming team at Estancia Del Norte Hotel, a vibrant and customer-focused hospitality establishment in San Antonio, Texas. We are seeking a dedicated Front Desk Agent/Shuttle Driver to provide exceptional service to our guests, ensuring their stay is comfortable, convenient, and memorable. If you are enthusiastic, professional, and enjoy working in a dynamic environment, we invite you to become part of our team. Key Responsibilities: - Greet and assist guests with check-in and check-out procedures in a friendly and efficient manner - Manage guest inquiries, reservations, and requests with professionalism and courtesy - Operate hotel shuttle services to transport guests to and from designated locations within the area - Maintain cleanliness and safety of the shuttle vehicle and report any maintenance issues - Provide information about hotel amenities, local attractions, and transportation options - Handle guest complaints or concerns promptly and escalate issues when necessary - Maintain accurate records of guest interactions and transactions - Support other front desk duties such as answering phones, processing payments, and administrative tasks Skills and Qualifications: - Previous experience in hospitality, front desk, or customer service preferred - Valid driver’s license with a clean driving record - Excellent communication and interpersonal skills - Ability to multitask and remain calm under pressure - Strong organizational skills and attention to detail - Flexibility to work various shifts, including evenings, weekends, and holidays - Knowledge of local area attractions and transportation routes is a plus - Bilingual abilities are advantageous but not required At Estancia Del Norte Hotel, we foster a welcoming and inclusive environment that values growth, teamwork, and exceptional guest service. We offer competitive compensation, opportunities for advancement, and a supportive workplace where your contributions make a difference. Join us and be part of a team dedicated to creating memorable experiences for our guests.

Responsibilities

The Front Desk Agent/Shuttle Driver will greet and assist guests with check-in and check-out procedures while managing inquiries and reservations. Additionally, they will operate the hotel shuttle service and maintain the vehicle's cleanliness and safety.