OVERVIEW

We are seeking a dedicated and professional Front Desk Agent to join our team. We are a one on one private training facility located in Beverly Hills. We are looking for a candidate who is outgoing, friendly and reliable.
The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

SKILLS

• Proficiency in front desk operations with experience in customer service.
• Familiarity with QuickBooks for basic financial transactions is a plus.
• Strong administrative skills with attention to detail.
• Excellent computer literacy with the ability to navigate various software applications.
• Ability to type efficiently while managing multiple tasks.
• Strong organizational skills to maintain an orderly front desk area.
• Effective communication skills, both verbal and written.
• A friendly and approachable demeanor that fosters positive guest interactions.
  Join our team as a Front Desk Agent where your contributions will play a vital role in creating memorable experiences for our guests!
  Job Types: Full-time, Part-time
  Pay: $17.00 - $20.00 per hour
  Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage front desk operations, including check-ins and check-outs.
• Handle phone inquiries and direct calls to appropriate departments using phone systems.
• Maintain accurate guest records and files using computer literacy skills.
• Process reservations and cancellations efficiently through various platforms.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Utilize Google Workspace for scheduling meetings, managing documents, and communicating with team members.
• Provide information about hotel services, local attractions, and amenities to enhance guest experience.
• Address guest concerns promptly and effectively to ensure satisfaction.