Front Desk Agent at Salamander Hospitality, Llc

Middleburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

20.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Experience, Attention To Detail, Interpersonal Skills, Communication, Payment Processing, Reservation Management, Problem Solving, Professional Appearance, Service Standards, Computer Skills

Industry

Hospitality

Description

Front Desk Agent (Full-Time) – $20/hr. – Luxury Resort Join a Forbes Five-Star Luxury Resort Team | Full Benefits | Career Growth | Luxury Hospitality Experience Salamander Middleburg Resort & Spa, a Forbes Triple Five-Star luxury resort, is seeking a professional and service-driven Front Desk Agent to join our Guest Experience team. This is an excellent opportunity to build your hospitality career while working in one of Virginia’s most respected luxury destinations. If you enjoy working with people, creating memorable guest experiences, and developing your hospitality career, we encourage you to apply. Why Candidates Choose Salamander: • $20.00 per hour competitive pay • Full benefits package • 401(k) with company match • Paid Time Off and paid holidays • Complimentary employee meals • Resort discounts on spa, dining, and hotel stays • Professional training and leadership development • Career growth opportunities within Salamander Collection • Work at a Forbes Five-Star luxury resort Role Overview: As a Front Desk Agent, you are the first and last impression of the resort. Your professionalism, attention to detail, and warm personality will ensure every guest feels welcomed and valued. Key Responsibilities: Guest Experience • Welcome guests and provide a luxury arrival experience • Check guests in and out efficiently and accurately • Handle guest requests and resolve concerns professionally • Promote the Salamander guest loyalty program • Deliver Forbes-level service standards in every interaction Front Desk Operations • Process payments accurately • Manage reservations and guest profiles • Communicate with Housekeeping and other departments • Follow front office procedures and service standards Qualifications: • College diploma or equivalent • Hospitality or customer service experience preferred • Strong communication and interpersonal skills • Computer skills • Professional appearance and demeanor • Ability to work weekends, holidays, AM & PM Ideal Backgrounds: Hotel Front Desk Agent Guest Service Agent Front Office Agent Hotel Receptionist Customer Service Representative Hospitality Associate Benefits: • Medical, Dental and Vision insurance • 401(k) with company match • Paid Time Off • Paid holidays • Employee resort discounts • Complimentary meals • Uniforms provided Join Salamander Middleburg If you are looking for a professional hospitality environment where you can grow your career and gain luxury hotel experience, we encourage you to apply. Apply today — we are actively hiring and positions fill quickly. IND123

Responsibilities

The Front Desk Agent serves as the primary point of contact, responsible for delivering a luxury arrival and departure experience, efficiently checking guests in and out, and professionally handling all guest requests and concerns.