Looking to hire a new hotel front desk agent to join our team Starting $17-18/hr for an experienced person.
Required to work through every Holiday Including Christmas (Will get extra overtime on those days)
Shifts are:
Monday evening 4:30pm-12:30am
Tuesday evening 5:30pm-12:30am
Thursday morning 8:30am-4:30pm
Friday morning 8:30am-4:30pm
Saturday morning 8:30am-4:30pm
Sunday morning 8:30am-4:30pm
Job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport.
(We try to keep people as long as we can in a family environment, we are not another hotel/corporation with rotating staff, this will be a long term secure position, if you’re looking for short term position please look elsewhere)
Accommodation available at nearby sister property if required.
Please read the requirements before applying.

JOB REQUIREMENTS:

• Strong knowledge of hospitality industry methods, practices, and techniques
• Knowledge of accounting practices and principles
• Knowledge of cost analysis, fiscal management, and budgeting techniques
• Knowledge of building up reviews from customers for the property
• Analyze and interpret the needs of clients and offer the appropriate solutions
• Conflict resolution, negotiation, and objection handling skills
• Able to build and maintain lasting relationships with corporate clients and customers

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.
• Hotel security
• Post all daily room and outstanding charges.
• Take over from the evening cashier, checking and accepting float and takings.
• Accept and lock away keys from various departments.
• Prepare Credit Card/Charge Card summaries.
• Maintain a high standard of personal hygiene and appearance.