Front Desk at Akam Associates Inc

Miami Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

18.5

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Experience, Customer Service, Written Communication, Verbal Communication, Front Desk Experience, Microsoft Office, Organizational Abilities, Data Entry, Hospitality, Time Management, Alertness, Observant, Pool Safety, Bilingual

Industry

Real Estate

Description

About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality. Position Overview: The Front Desk Attendant supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and maintaining a safe, clean and welcoming pool & gym environment for residents and their guests. This role ensures compliance with condominium policies, safety regulations and health codes while providing excellent customer service. Responsibilities include, but are not limited to: Front Desk: * Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members. * Greet and announce visitors in a professional and courteous manner. * Maintain a safe and clean reception area and conference rooms. * Handle inquiries from clients and tenants.  * Assist Agents with mailings. * Work on special projects as assigned. * Follow visitor and guest check-in procedures (ID scan, BuildingLink entry, resident confirmation). * Be able to work independently and maintain awareness of all amenity areas. * Communicate clearly with the Supervisor and Management about issues or supplies. Qualifications: * Administrative experience * Customer Service * Effective written and verbal skills. * Candidate must have prior Front Desk Experience. * Microsoft Office experience * Strong communication and customer service skills * Organizational abilities * Data entry skills * Prior experience in hospitality, customer service, or pool/beach attendant role preferred. * Ability to remain alert and observant in a busy environment. * Basic knowledge of pool safety and sanitation standards; CPR/First Aid certification a plus. * Bilingual (English/Spanish) preferred Requirements: * HS Diploma is required * Proficient with Microsoft MS programs; Word, Outlook, and Excel * Strong verbal communication skills * Must have strong time management skills and be able to work well in a fast-paced environment. * Must be able to lift to 50 lbs. Working Conditions: * Subject to sun exposure and weather conditions. * Physical activity including standing, walking, lifting, and carrying up to 30-50 lbs. * Frequent interaction with residents, guests, and vendors. Benefits * Medical Insurance * Dental Insurance * Vision Insurance * 401K Matching Program * 10 Paid Holidays (may vary between properties) * 17 PTO Days * Advancement Opportunity * And more…. AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Responsibilities

The Front Desk Attendant is responsible for managing all visitor operations, professionally answering and routing calls, assisting with administrative tasks, and ensuring the pool and gym areas are safe, clean, and welcoming for residents and guests. This role requires ensuring compliance with condominium policies, safety regulations, and health codes while delivering excellent customer service.