The Front Desk Assistant supports daily office operations through routine clerical tasks and consistent front desk coverage. This role ensures a professional reception area and plays a key role in maintaining the safety, security, and cleanliness of the building.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong verbal and written communication skills
• Basic proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to maintain confidentiality
• Attention to detail in completing routine tasks
• Ability to work independently and follow directions
• Demonstrated reliability, punctuality, and professional demeanor
• Professional and helpful attitude toward visitors and staff

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required
• Minimum of one year experience in front desk, reception, or customer service role required

PHYSICAL REQUIREMENTS

• Ability to sit or stand at the front desk for extended periods
• Occasional lifting of items up to 30 pounds
• Ability to perform light cleaning and event setup tasks

• Provide consistent front desk coverage during business hours
• Greet and direct visitors in a professional manner, following established visitor protocols
• Accept and distribute incoming mail, packages, and deliveries
• Monitor and restock office supplies; place weekly orders in line with budget guidelines
• Maintain cleanliness and order in the reception area, kitchen, and restrooms throughout the day
• Prepare, set up, and clean up for meetings, training, and office events
• Perform general administrative tasks such as creating presentations, flyers, and announcements
• Prepare workstations for new employees and print nameplates
• Maintain a professional front desk environment by minimizing non-business-related activity or prolonged socializing
• Complete daily mail drop-off at the post office and run occasional errands (e.g., food, supplies)
• Help ensure a safe, secure, and orderly workplace by remaining attentive to front area activity and access
• Perform other duties as assigned