Front Desk Assistant at HighFive Dental Holdco LLC

Auburn, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Attention To Detail, Organizational Skills, Insurance Verification, EMR Systems, Payment Collection, Appointment Scheduling, Patient Interaction, Team Collaboration, Multitasking, Professionalism, Compassion, Warmth, Check-In Processes, Check-Out Processes

Industry

Medical Practices

Description

Description Oral and Facial Surgery of East Alabama and West Georgia- Auburn is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up. The ideal candidate will bring experience from a dental or oral surgery office, excel in a fast-paced environment, and demonstrate professionalism, compassion, and strong organizational skills. Responsibilites Verify insurance benefits, calculate patient portions, and determine pre-pay amounts for consultations and surgeries. Accurately enter and manage patient information using EMR systems. Discuss treatment plans and financial responsibilities with patients and collect payments as needed. Answer and manage a high-volume, multi-line phone system with professionalism and warmth. File and follow up on insurance claims, ensuring proper documentation for timely processing. Schedule and confirm clinical and surgical appointments. Greet patients warmly upon arrival and assist with check-in and check-out processes. Prepare patient charts and maintain daily schedules for the clinical team. Maintain a clean and organized front desk area while multitasking efficiently. Collaborate with team members to ensure a smooth and positive patient experience. Requirements Previous experience in a dental or oral surgery office preferred. High school diploma or equivalent. At least 1 year of receptionist or front office experience preferred. Excellent communication and customer service skills. Strong attention to detail and ability to stay organized in a busy environment. Positive attitude and a willingness to learn and support the team. Benefits Medical, dental, and vision insurance Life insurance Short- and long-term disability coverage Paid time off (PTO) 401(k) plan with company match If you’re a dependable team player who enjoys working with patients and values a collaborative, supportive environment, we’d love to hear from you!

Responsibilities

The Front Desk Assistant will verify insurance benefits, manage patient information, and discuss treatment plans with patients. They will also handle appointment scheduling and ensure a positive patient experience.