JOB DESCRIPTION

Max Adventures is a premier indoor kids party center located in Brooklyn, NY, dedicated to providing unique and unforgettable experiences for families. We specialize in interactive play and kids’ birthday parties, ensuring every event is filled with joy, discovery, and pure fun.

JOB DESCRIPTION

We are seeking a highly motivated and enthusiastic team member who is available to work on weekends, holidays, and some weekdays. This role includes the following key responsibilities:

• Answering phone calls and welcoming customers
• Leading facility tours for guests
• Managing the employee schedule for the upcoming week
• Retaining and accurately recalling all company information
• Operating our custom POS system to book parties
• Keeping detailed records and following up with customers regarding their reservations
• Processing payments and upselling party packages
• Handling basic social media tasks
• Performing light cleaning and upkeep to maintain the facility
• Managing credit card transactions
• Responding to phone calls, emails, and in-person inquiries, requests, and bookings
• Ensuring seamless party operations, managing staff, and engaging with customers

REQUIREMENTS:

• Exceptional customer service skills
• Strong written and verbal communication in English
• Excellent memory retention and attention to detail
• Ability to juggle multiple tasks and work efficiently under pressure
• A genuine love for working with children
• Outstanding organizational and administrative skills
• Dedication to maintaining a safe and clean environment (ability to lift up to 40 lbs)
• A proactive self-starter who thrives in independent work
• A positive attitude with a professional appearance

• Answering phone calls and welcoming customers
• Leading facility tours for guests
• Managing the employee schedule for the upcoming week
• Retaining and accurately recalling all company information
• Operating our custom POS system to book parties
• Keeping detailed records and following up with customers regarding their reservations
• Processing payments and upselling party packages
• Handling basic social media tasks
• Performing light cleaning and upkeep to maintain the facility
• Managing credit card transactions
• Responding to phone calls, emails, and in-person inquiries, requests, and bookings
• Ensuring seamless party operations, managing staff, and engaging with customer