Front Desk Associate at Art of Problem Solving

Johns Creek, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

15.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Interaction, Organizational Skills, Computer Skills, Verbal Communication, Written Communication, Grammar, Spelling, Data Entry, Scheduling, Inventory Management, Student Supervision, Light Cleaning, Problem Solving, Google Workspace, Confidentiality, Physical Stamina

Industry

Description

Position summary: As part-time front desk staff at our location in Johns Creek, GA you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly. The Front Desk Associate will: Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member Warmly welcome both current and prospective students and their families Manage and respond to customer inquiries both by phone and email Maintain multiple calendars, schedule meetings and ensure everything is up-to-date Use internal database to generate reports and lists, and perform data entry tasks Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups Organize and prepare classroom and office supplies Take inventory to support campus operations Supervise students between classes Perform light cleaning duties and tidying up the facility Assume responsibility for the organization, operation, and appearance of the lobby and front desk area Assist full-time staff with other campus procedures to ensure things are running smoothly Participate in occasional outreach/inreach opportunities Other duties as assigned The ideal candidate has: Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred Strong organizational and computer skills Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage Establish and maintain positive, effective working relationships with students, parents, staff, and the general public Ability to work both independently and collaboratively Maintain flexibility to effectively solve problems under pressure Administrative and/or customer service experience Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.) Motivated to learn new technologies Maintain customer confidentiality Excited about our mission of motivating high-performing students Lift up to 25lbs Work schedule: This is an in-person, part-time position at our Johns Creek campus. Academic year: Weekday afternoons/evenings and weekends Summer: Monday through Friday normal business hour day shifts available The team is currently seeking staff who can work the following days: Tuesday Wednesday Thursday Why join AoPS: The Front Desk Associate pay rate for our San Diego location is $15/hour. Impact: Be the welcoming face of AoPS Academy, supporting campus operations and helping create positive first impressions for students and families in our mission to train great problem solvers Culture: Join a team of lifelong learners dedicated to discovering, inspiring, and training high-performing students in advanced problem-solving education Benefits: Paid sick leave, employee discounts on classes and Beast Academy Online subscriptions Future Planning: 401k retirement plan with company match Quality of Life: Part-time flexibility with afternoon/evening hours during academic year and day shifts available in summer About AoPS Academy AoPS Academy is a year-round educational enrichment program. Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies. AoPS Academy is a program of Art of Problem Solving, a global leader in K–12 advanced education. AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a world-class curriculum in math, science, and language arts for students in grades 1-12, creating an environment where exploration meets challenge, right in your local neighborhood. Students learn in small classes led by accomplished instructors and collaborate with a peer group who share their passion for learning. We have opened 20+ academies across the nation since 2016 and are still growing! Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

Responsibilities

The Front Desk Associate will serve as the campus receptionist, handling phone calls, emails, and warmly welcoming students and families, while also supporting campus operations through inventory, tidying, and assisting full-time staff.