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Front Desk Associate at Beltone New England
West Springfield, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

18.0

Posted On

17 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Word, Outlook, Multi-tasking, Organization, Billing Insurance, Scheduling, Effective Communication, Professional Office Environment

Industry

Medical Equipment Manufacturing

Description
Description Company Name: Beltone New England Job Title: Front Desk Associate Description: We offer a happy and friendly work environment in West Springfield, MA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, 8-hour shift (NO WEEKENDS) Salary: $18 per hour Benefits: 401(k) with a 4% match after a year Health, Dental and Vision Insurance FSA Life insurance Short- and long-term disability insurance AFLAC 9 Paid Holidays Paid Time Off Paid Birthday Day Off Employee Assistance Program (EAP) Monthly bonus if you reach your office goal Responsibilities: Schedule patient appointments either in person or over the phone Maintain patient's files abiding by HIPAA regulations Verify patient's insurance eligibility and benefits through insurance carriers Create invoices to bill insurance accurately and timely with attention to detail Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm Light cleaning, filing, and inventory management Requirements Qualifications: Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred
Responsibilities
The Front Desk Associate is responsible for scheduling patient appointments, maintaining patient files in compliance with HIPAA regulations, and verifying insurance eligibility. They will also create invoices for billing and provide exceptional customer service to patients.