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Front Desk Associate at Beltone New England

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

18.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Multi-Tasking, Microsoft Word, Microsoft Outlook, Insurance Billing, Appointment Scheduling, HIPAA Compliance, Communication, Detail Orientation

Industry

Medical Equipment Manufacturing

Description

Description Are you friendly, dependable, and love helping others? We’re looking for a positive, upbeat Front Desk Associate to join our welcoming team in our Richmond Office! At Beltone, you’ll enjoy a happy, supportive work environment where every day brings the chance to make a difference. What We Offer: - Full-time position — Monday to Friday, 8:30 AM to 4:30 PM (No weekends!) - Fun, team-oriented office culture - Steady schedule with great work-life balance - Competitive pay at $18/hour If you’re self-motivated, organized, and thrive in an independent setting, we’d love to meet you! Apply today and start your career in a place where positivity and people come first! Benefits: 401(k) with a 4% match after a year Health, Dental and Vision Insurance FSA Life insurance Short- and long-term disability insurance AFLAC 9 Paid Holidays Paid Time Off Paid Birthday Day Off Employee Assistance Program (EAP) Monthly bonus if you reach your office goal Responsibilities: Schedule patient appointments either in person or over the phone Maintain patient's files abiding by HIPAA regulations Verify patient's insurance eligibility and benefits through insurance carriers Create invoices to bill insurance accurately and timely with attention to detail Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm Light cleaning, filing, and inventory management Requirements Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred

Responsibilities

The Front Desk Associate is responsible for scheduling patient appointments, maintaining patient files in compliance with HIPAA regulations, and delivering exceptional customer service. Additional duties include verifying insurance eligibility, creating invoices, and performing light cleaning and inventory management.