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Front Desk Associate at ENLIGHTEN PROPERTIES
Parsippany-Troy Hills, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

20.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Check-in/Check-out, Reservation Management, Payment Processing, Conflict Resolution, Communication, Multitasking, Hotel PMS Systems, Hospitality

Industry

Description
Benefits: Employee discounts Health insurance Paid time off Front Desk Agent – Fairfield Inn & Suites Parsippany by Marriott Fairfield Inn & Suites Parsippany by Marriott is looking for a friendly, energetic, and customer-focused Front Desk Agent to join our team. The ideal candidate will provide exceptional guest service, ensure smooth front desk operations, and create a welcoming experience for all guests. Responsibilities: Greet and welcome guests with professionalism and hospitality Handle guest check-ins and check-outs efficiently Answer phone calls, respond to guest inquiries, and assist with reservations Process payments and maintain accurate records Address guest concerns and resolve issues in a timely manner Coordinate with housekeeping and maintenance teams to ensure guest satisfaction Maintain cleanliness and organization of the front desk area Follow Marriott brand standards and hotel policies Qualifications: Previous hotel or customer service experience preferred Experience with hotel PMS systems is a plus Strong communication and multitasking skills Ability to work flexible schedules, including weekends and holidays Positive attitude and team-oriented mindset Professional appearance and customer-focused personality Benefits: Competitive pay Marriott hotel discounts Growth opportunities within the company Supportive and friendly work environment Join our team and become part of a company dedicated to hospitality excellence and guest satisfaction. Apply today!
Responsibilities
The Front Desk Associate is responsible for greeting guests, managing check-ins and check-outs, and handling reservations. They also coordinate with housekeeping and maintenance to ensure guest satisfaction and maintain front desk organization.