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Front Desk Associate at GLP Transit

Owensboro, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Room Assignments, Reservation Management, Communication, Record Keeping, Payment Processing, Telephone Etiquette, Organizational Skills, Problem Solving, Hospitality, Multitasking, Attention to Detail, Time Management, Tour Arrangements, Supply Management

Industry

Description

Front Desk Associates are ambassadors for the hotel. They greet and register guests, provide outstanding service, and settle the guest’s account upon completion of their stay. Responsibilities · Maintain accurate front desk cash drawers, room sales, and accurate folio transactions · Greet, register, and assign rooms to guests · Issue room key and escort instructions · Transmit telephone messages · Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment · Keep records of room availability and guests' accounts · Compute bills, collect payments, and make change for guests · Make and confirm reservations · Post charges such as room, sundry items, fax, copy or telephone · Make restaurant, transportation, or entertainment reservations, and arrange for tours · Deposit guests' valuables in safe deposit box · Answer telephone calls promptly and politely in accordance with hotel policies · Restock coffee station as needed · Restock work area - maintain neat and organized work area · Deliver supplies to guests as needed

Responsibilities

Front Desk Associates greet and register guests, provide outstanding service, and settle accounts upon completion of their stay. They maintain accurate records of transactions and assist guests with inquiries and reservations.