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Front Desk Associate at Henritze Dental Group

Radford, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Detail-Oriented, Organizational Skills, Time Management, Professional Demeanor, Customer-Service Mindset, Dental Terminology, Insurance Processes, Dental Software Proficiency, Microsoft Office Suite, Multitasking

Industry

Medical Practices

Description

Description Henritze Dental Group & Affiliates | Full Time, Non-Exempt | Reports to: Office Lead | Position is 100% in-office at assigned location. Henritze Dental Group is a patient-centered dental practice committed to providing exceptional dental care in a friendly, welcoming environment. The Front Desk Associate is a detail-oriented, organized, and compassionate individual and is the first point of contact for our patients to help ensure a smooth and positive experience for every visit. Requirements Greet patients and all visitors warmly and ensure a welcoming and professional front desk environment Answer phone calls, schedule and confirm appointments, manage calendars for dental providers Collect and verify patient information, including insurance details and medical history updates Process payments, issue receipts, and handle billing inquiries Maintain accurate patient records in our dental software system (Denticon) Ensure compliance with HIPAA and patient confidentiality guidelines Handle patient concerns with professionalism and direct issues to appropriate team members Support the dental team with administrative tasks as needed Skills and Qualifications High school diploma or equivalent required; additional administrative or dental certifications a plus Strong communication and interpersonal skills Detail-oriented with excellent organizational and time management abilities Professional demeanor and a customer-service mindset Previous experience in a dental or medical front office preferred Familiarity with dental terminology and insurance processes Proficiency in dental software systems and Microsoft Office Suite Ability to multitask in a fast-paced environment

Responsibilities

The Front Desk Associate greets patients and visitors, ensuring a welcoming environment while managing appointments and patient records. They also handle billing inquiries and support the dental team with administrative tasks.