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Front Desk Associate at Kinga
Montgomery Village, Maryland, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excellent Communication, Interpersonal Skills, Customer Service Focus, Multitasking, Prioritization, Computer Proficiency, Detail-Oriented, Accuracy

Industry

Description
SafeSplash Front Desk position primarily involves greeting and assisting customers at the Montgomery Villagelocation, managing class registrations and appointments, handling customer inquiries, maintaining a welcoming lobby environment, and ensuring smooth operations at the front desk, all while delivering exceptional customer service. Key responsibilities may include: * Customer interaction: Welcoming clients, answering phone calls, addressing inquiries, and providing information about classes and schedules. * Registration and scheduling: Processing new customer registrations, booking swim lessons, managing class schedules, and updating client records. * Retail sales: Assisting with retail merchandise sales at the front desk. * Lobby management: Maintaining a clean and organized reception area, ensuring proper signage, and addressing customer needs. * Administrative tasks: Managing appointment calendars, handling payments, and maintaining accurate customer data. Essential skills for a SafeSplash Swim School- Front Desk role: * Excellent communication and interpersonal skills * Strong customer service focus * Ability to multitask and prioritize tasks * Proficiency in computer systems for managing customer information and scheduling * Detail-oriented with a focus on accuracy  Monday-Friday 3:30pm-8pm (availability) Saturday 8:30am-2pm (availability) Sunday 8am-1pm (availability)
Responsibilities
The Front Desk Associate greets and assists customers, manages class registrations and appointments, and handles customer inquiries. They maintain a welcoming lobby environment and ensure smooth operations at the front desk while delivering exceptional customer service.