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Front Desk Associate at MassageLuXe - Blue Springs
Apex, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

15.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Loyalty Building, Sales, Customer Service, Administrative Skills, Cash Management, Marketing, Policy Execution, Cleanliness Standards, Safety Procedures, Problem Resolution

Industry

Wellness and Fitness Services

Description
Description 1. BUILD CLIENT LOYALTY Assess their needs - Listen and ask questions. Sell them all appropriate services - Utilize knowledge and give advice. Sign them up as members - Provide the client with the program that is the best value for them. Resolve all concerns with a positive result - Do what’s right for the client. Provide 5-star service to all members, employees, and outside contacts. 2. Responsible for promoting MassageLuXe in a positive manner. 3. Execute all MassageLuXe policies, procedures, and programs consistently, and in the spirit in which they were designed. 4. Generate new clientele through promoting grassroots marketing. 5. Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality. 6. Implement all Spa cash management and banking procedures accurately and consistently. 7. Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both clients and fellow employees Requirements Committed to building client loyalty, high school degree or equivalent, drug free, proven customer service skills, strong sales and administrative skills, and is willing to work a flexible schedule including nights and weekends.
Responsibilities
The associate is responsible for building client loyalty by assessing needs, advising on services, signing up members, and resolving concerns positively while providing five-star service. They must also promote the business positively, execute all company policies, generate new clientele through grassroots marketing, and maintain facility standards.