COMPANY BACKGROUND

JEM PicklePlace is the city’s newest and most exclusive pickleball and social club-where fun, energy, and community come alive. Ideally situated in a vibrant central location with stunning views of the park, the club offers a welcoming, high-end environment for players of all ages and skill levels. With premium courts featuring shock-absorbing surfaces, plus top-tier amenities including a sauna, steam showers, and a rejuvenating cold plunge, JEM PicklePlace delivers an unmatched playing experience. More than just a place to play, it’s a warm, friendly space filled with programs, leagues, and events that bring people together.

JOB OVERVIEW

We are looking for a personable, energetic, and fun Front Desk Associate to be the first point of contact for members and guests. The ideal candidate will have great people skills, a passion for sport and/or pickleball, and a commitment to excellent customer service.

REQUIRED SKILLS & QUALIFICATIONS

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail in both customer service and transactions
• Basic computer and POS system skills
• Ability to work both independently and as part of a team
• Flexibility to work evenings, weekends, and holidays
  Job Types: Full-time, Part-time
  Pay: $17.20-$22.74 per hour

Benefits:

• On-site parking

Language:

• Mandarin (preferred)

Work Location: In perso

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
• Perform data entry tasks accurately, ensuring all information is up-to-date in our systems.
• Handle filing and organization of documents to maintain an efficient office environment.
• Provide clerical support including typing, proofreading, and preparing correspondence as needed.
• Utilize Microsoft Office and Google Workspace applications for various administrative tasks.
• Assist with bookkeeping duties as required, including basic accounting tasks using QuickBooks.
• Support customer service initiatives by addressing inquiries and resolving issues promptly.
• Maintain confidentiality of sensitive information, especially in a medical or dental office setting.
• Collaborate with team members to ensure smooth operations within the front desk area.