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Front Desk Associate at Peachtree Group Hospitality Management
Paso Robles, California, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

18.5

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Check-in/out Processing, Payment Securing, Billing Adjustment, Reservation Management, Guest Relations, Customer Service, Problem Solving

Industry

Hospitality

Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.   Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Responsibilities
The associate is responsible for processing guest check-ins and check-outs, managing payments, and handling reservations. They must provide professional service and creative solutions to ensure high guest satisfaction and brand compliance.