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Front Desk Associate at Revel Staffing
Raleigh, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Customer Service Skills, Verbal Communication, Written Communication, Attention to Detail, Electronic Medical Records, Appointment Scheduling, Insurance Verification, Payment Processing, HIPAA Compliance, Software Proficiency, Medical Terminology, Organizational Skills, Call Center Support, Documentation Maintenance, Light Lifting

Industry

Staffing and Recruiting

Description
A confidential specialty medical practice is seeking a personable and detail-oriented Front Desk Associate to provide exceptional service to patients and support daily clinic operations. Key Responsibilities Greet and register patients following established protocols. Verify and update patient information, including insurance and billing details. Schedule, confirm, and adjust patient appointments while minimizing reschedules. Collect payments and process copay assistance when applicable. Maintain accurate electronic medical records and retrieve treatment information as needed. Answer inbound calls, assist with inquiries, and support the call center. Coordinate external medical reports and maintain required documentation. Keep the reception area clean and organized while ensuring HIPAA compliance. Qualifications High school diploma or equivalent. MediClear certification or equivalent required. Reliable transportation to travel between practice locations. Strong interpersonal and customer service skills, including clear verbal and written communication. Ability to master multiple software systems and learn ophthalmology/retina terminology. Comfortable with frequent computer use, standing, bending, and light lifting (up to 10 lbs). Why Join Us Monday–Friday schedule with a supportive, patient-centered team. Competitive hourly pay with overtime eligibility. Opportunity to build a career in a growing specialty medical environment.
Responsibilities
The Front Desk Associate will greet and register patients, verify and update their information, and manage appointment scheduling. They will also maintain electronic medical records and ensure the reception area is organized and compliant with regulations.