POSITION SUMMARY:

The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent required
• Prior experience in customer service, front desk operations, or hospitality industry is preferred but not required.
• Proficiency in using computer systems, including property management software and Microsoft Office suite, is desirable.
• Strong communication and interpersonal skills are essential, along with the ability to multitask and work in a fast-paced environment.

PHYSICAL REQUIREMENTS:

• Constantly sit, talk, or hear; Frequently use hands.
• Manual dexterity for handling paperwork and using office equipment.
• Clear vision and hearing for reviewing documents and communicating effectively.
• Capability to lift up to 10 pounds.

Please refer the Job description for details