Front Desk Associate - The Pediatric Center of Frederick - Mt. Airy at Trusted Doctors

Mount Airy, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Computer Proficiency, Communication Skills, Attention To Detail, Interpersonal Skills, Problem Solving, Practice Management Software, Organization, Time Management, Patient Coordination

Industry

Medical Practices

Description

Description We are looking for an energetic and friendly person to join our work family full-time at The Pediatric Center of Frederick in our Mt. Airy office. An ideal candidate is a people person, very comfortable with computers and able to pay close attention to details. This position requires face to face interaction as well as lots of phone interaction so good communication skills and excellent customer service are required. The position is Monday through Friday 8am to 5pm. There may be times when travel to other offices within Frederick County is necessary to assist another team. Benefits include health, dental, vision, life insurance and 401k. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: We are looking for a candidate that can help fill our core values through the following: Patient and Family Centered - Welcoming our patients and a demonstrating a desire to help meet their needs Compassion - Creating a kind and respectful environment for our patients, our staff, and providers. Quality - Paying close attention to the details including collecting contact info, insurance info, and collecting payments. Teamwork - Working together with front office team, clinical teams, and providers to ensure that the work is completed efficiently from beginning to end. Community - Supporting causes that better the lives of all children and their families. Diversity and Inclusion - Providing equitable care for all our patients and to working to eliminate health disparities. EDUCATION, QUALIFICATION AND CREDENTIALS: High school diploma/GED required Previous customer service experience required SKILLS, KNOWLEDGE AND ABILITIES: Excellent interpersonal skills. Able to work independently and as part of a team. Ability to problem solve and offer solutions to patients and their families. Great customer service skills. Ability to read, understand and follow oral and written communication. Ability to use a computer, practice management software, copier, and fax machine. Team & service oriented, organized, has good judgment, punctual with stable work history. This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.

Responsibilities

Manage front desk operations including patient welcoming, phone interactions, and collecting insurance and payment information. Coordinate with clinical teams and providers to ensure efficient patient flow and a respectful environment.